We offered free database conversions from Rent Manager Xi to Rent Manager 12—the most feature-rich and powerful version of the program. In all, our Conversions Specialists helped more than 460 customers convert to Rent Manager 12 in 2020.
March 16, 2021
London Computer Systems (LCS), developer of Rent Manager® property management software and other business-critical technologies, has won a coveted HW Tech 100 Award from HousingWire magazine. The Rent Manager team was recognized for accelerating database conversion efforts for customers during the height of the COVID-19 pandemic and offering enhanced software functionality through its advanced API program.
Despite the immense challenges endured in 2020, LCS emerged stronger and more resilient. While we continued to focus on optimizing customer experiences and advancing our leading product—Rent Manager property management software—our primary efforts shifted to supporting our software users with free enhancements and feature utilization during this unprecedented period.
On March 30, 2020, LCS initiated an accelerated Rent Manager conversion effort. We offered free database conversions from Rent Manager Xi to Rent Manager 12—the most feature-rich and powerful version of the program. In all, our Conversions Specialists helped more than 460 customers convert to Rent Manager 12 in 2020. These brand-new Rent Manager 12 users were able to access the unparalleled benefits of the program’s digital communication capabilities, such as mass emailing features, web chat, texting, and phone broadcasts sent directly from the software. Shifting from face-to-face to online communications with their renters was straightforward and immediate thanks to the platform upgrade.
At the start of 2020, Rent Manager had 91 integrated technology providers that offered enhanced functionality through our Application Programming Interface (API) program, with 653 customers employing one or more integrated tech resource. Rent Manger is also the first program in the industry to market an in-software application marketplace, directly connecting our providers with our customers from within Rent Manager. This resource for ultimate customizability experienced a 17% increase in membership in 2020, a 56% rise in customer utilization, and 84% increase in revenue. To date, 1,067 Rent Manager customers utilize integrated tech resources.
“I’ve been involved in choosing Tech100 winners since we started the program in 2014, and every year it manages to get more competitive,” said HousingWire Editor in Chief, Sarah Wheeler. “These companies are truly leading the way to a more-innovative housing market!”
The Tech100 program provides housing professionals with a comprehensive list of the most pioneering and impactful companies working toward solutions for the problems that mortgage lenders and real estate professionals face every day.
Incorporated in 1987 and headquartered in Cincinnati, Ohio, London Computer Systems (LCS) is a developer of business-critical software used in all 50 states and several markets throughout the world. LCS products include Rent Manager® property management software, rmVoIP telephone systems, and enterprise-level hosting solutions via its Sentry Data Center.
LCS also provides complete network design, implementation, and support services, and custom website development through its IT Services and Web Design Services divisions. With more than 30,000 users, LCS combines best technologies with best practices to create unique, affordable, customer-focused products and services.
For more information about LCS, please call 800-669-0871 or visit LCS.com.
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